Terms of service

The client

1. We authorise the Studio to arrange the photography of our Wedding, in accordance with the details overleaf. We understand there is a 3 working day cooling-off period from the date of signing this contract and for any orders placed.
2. We have received, read and understand the Studio’s quotation, which has been confirmed for our wedding, on payment of the deposit/booking fee. We agree that payment of the initial deposit/booking fee confirms the booking with the Studio as per the details shown in the accompanying quotation.
3. We agree to pay the full balance at least two weeks prior to the Wedding Day. Failure to do so gives the Studio the right to refuse to carry out the full photographic services.
4. The booking of and any additional costs incurred for booking venues, photography locations etc are our responsibility and may be deducted from the photographic and/or videography coverage unless paid for separately. (NB If the photographer is required to remain after the meal, a meal should be provided by the Bride and Groom.)
5. Timeline;
   
   (a) We are satisfied that the details of the final timeline will be correct and will confirm the details prior to the Wedding. We agree to advise the hairdressers and make-up artists, the hire cars and the caterers of all the relevant times, details and locations as detailed here and to coordinate their services
   
   (b) The details & times of the final timeline form part of this agreement and we agree to make every effort to cooperate in order for the Studio to fulfill its contracted photographic and/or videography duty. We acknowledge the Studio cannot accept responsibility for the ‘extent’ of the photographic and/or videography coverage if these details are incorrect or if we chose not to follow the agreed to schedule.
   
   
6. To avoid disruption to the photographic and/or videography coverage and to allow the Studio to fulfill it’s contracted duty, other photography by family and friends will be at the discretion of the Studio’s photographer.
7. We accept the responsibility to contact the Studio, at least two weeks prior to Wedding, to confirm details are correct and there are no alterations.
8. We agree to immediately advise the Studio in writing of any alterations in the details listed here including postponement or cancellation of the wedding.
9. In the event of cancellation of the wedding we agree that the deposit/booking fee will be forfeited, but that the Studio may allow a claim towards other photography by the Studio within twelve (12) months of the date of this order.
10. We agree the Copyright in all images and video created by the Studio is owned by the Studio. We understand that we will be granted an unlimited licence to that Copyright for all non-commercial purposes.
11. We give permission to the Studio to use any image or video of our wedding for industry competitions and as required subsequent usage and for reasonable general promotional advertising for the Studio. The usage for any other purpose is to be renegotiated between the parties and requires specific permission.
12. We understand that the Studio retains its moral rights in all images and footage it creates and that such images may not be digitally altered by us in any way without the Studio’s consent.
13. The Negatives/Digital files remain the property of the Studio and will be kept on file a period of five years. The Studio will provide us with a copy of all Negatives/Digital files for use in accordance with the Copyright licence referred to above.
14. We recognise that materials & technology change constantly so we need to place our required order as soon as possible to obtain the optimum quality. Regarding re-ordering photographs, we also understand that:
    
    (a) All orders including family and friends’ orders are to be placed within eight weeks of viewing of the proofs, otherwise prices current at the time of ordering will apply.
    
    (b) The wedding will be considered one Order, regardless of how many individual parties request photographs. We will be responsible for the entire order and no partial orders will be given out until the balance of the Order is paid.
    
    (c) All orders must be accompanied by full payment unless prior arrangement with the Studio had been made.
    
    (d) Should we fail to pay and collect any order within fourteen (14) days of notification of completion, the order shall be in default and the Studio shall charge a default charge of 1.5% per month (18% annual rate) on the unpaid balance (minimum monthly charge of $5.00). In addition, we acknowledge that no future orders will be processed until the Order is paid in full.
    
    (e) All orders shall remain the property of the Studio until full payment has been made.
    
    (f) Telephone orders require written confirmation with payment before the order can be processed.
    
    (g) All reasonable freight and postage which we request, will be paid by us.
    
    
15. The Studio has no control over the environment in which the photographs are kept and that colour photographs, in common sensitised material and colour dyes, have limited life expectancy when exposed to strong and prolonged sunlight or fluorescent light sources. Photographs will retain their colour and brilliance much longer when displayed under better lighting conditions.
16. Extra hours are charged outside of the contractual times at $350 per hour to cover the capture, the processing of images or video and the increase of materials required.
17. The look of the final images we receive are at the discretion the studio and any extra work requested by the client will be charged at a rate determined by the studio for the job requested.